Philips
Philips Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Philips has 2.0 star rating based on 317 customer reviews. Consumers are mostly dissatisfied.
24% of users would likely recommend Philips to a friend or colleague.
- Rating Distribution
Pros: No pros, Was supposed to work, Good product.
Cons: Did not care about my problem, Cant contact them on the phone, Product is poor quality i guess since it breaks every year.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Philips has 2.0 star rating based on 317 customer reviews. Consumers are mostly dissatisfied.
24% of users would likely recommend Philips to a friend or colleague.
- Rating Distribution
Pros: No pros, Was supposed to work, Good product.
Cons: Did not care about my problem, Cant contact them on the phone, Product is poor quality i guess since it breaks every year.Recent recommendations regarding this business are as follows: "Live chat would be helpful", "Start a live chat", "Would not recommend", "I buy nothing but Philip brand", "Buy from a reseller who will accept returns of defective merchandise.".
Most users want Philips to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Philips Reviews
"Broken toothbrush"
The company backed up their toothbrush product warranty! Very impressed with the way the topic was taken care of. Jay A. Buerger Parker/Denver Colorado
"Te is broken"
There's a light on the frame of my screen. My screen doesn't have any cracks. My screen doesn't have damage.
It is not blowing
It is not blowing its very bad please change it because its very urgent when will you come will it take more time
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Verified Reviewer |
Indianapolis, Indiana
Te is broken
Light strip on the screen
There's a light on the frame of my screen.
My screen doesn't have any cracks.
My screen doesn't have damage.
- Good product i trusted you
- No durability
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTe is broken
Estoy decepcionado toda mi vida use la marca Philips, pero hoy se acabó las televisiones de muy mala calidad, las garantías no las cumplen, compré una garantía y no me la quieren hacer válida, estoy apunto de demandar por qué nadie me atiende, solo me dan vueltas, pagué una garantía y no la quieren aplicar, cuando ni siquiera a han revisado mi televisor.
A light line comes out of the television
There are no bumps on my televisión
I look forward to your answer Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis is the second time my remote start stopped working
my remote stopped working for my TV and now I cant watch TV. I buy nothing but fill brand electronics.
This is the second time Ive had a problem with the same remote. Its got a damn mind of its own.
User's recommendation: I buy nothing but Philip brand
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Davlekanovskiy Rayon, Volga Federal District
Te is broken
i see a line of light on my screen My Screen doesnt have any damage,
My screen doesnt have any cracks
Preferred solution: Full refund
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Verified ReviewerTv remote question
The company could give me my phone number, 765-749-****, for a live chat. At that time, I would need to talk with their technical representative about how to perform a factory reset in order for my remote control to change the digital channels.
User's recommendation: Live chat would be helpful
Monmouth Junction, New Jersey
Customer service runaround
I purchased from the Philips online store an open box (mistake #1) 3200 espresso machine that was advertised Works like new! and as having a 30-day money back guarantee.
When it was received and I unboxed it, I found a half cup of old coffee beans in the grinder hopper: the first clue that it had never been tested before reselling it. After going through the set-up process, I found that it: (1) emitted clouds of steam through every possible crevice as it went through the start-up process; (2) did not dispense any coffee; (3) leaked from the bottom flooding the countertop; and (4) left dry grounds, not a puck, in the grounds bin. I used the online form to request return authorization and either a refund OR replacement with a comparable product (that might be mistake #2). Over the course of multiple emails and phone calls, I was directed to product support to go through a set of troubleshooting steps (ok, fine); was told two separate times that a return authorization and return instructions would be sent within 48 hours, which didnt happen either time; and subsequently received multiple requests to send video of my machine not working, which I have done, after having boxed it up because I was told to expect return instructions and label.
Ive seen no movement on Philips part toward honoring their money back guarantee.
As a process improvement professional, Im not sure Ive ever seen a process quite this dysfunctional. I plan to contest the credit card charge.
User's recommendation: Buy from a reseller who will accept returns of defective merchandise.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn't get any help.
New tv remote not working with tv. Tried the unplugging trick and everything else I could find online
User's recommendation: Would not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCould not get through to the all to anyone
I bought a new Phillips TV, and there is a banner-type ribbon that comes down from the left side of the picture that we can't get to turn it off. It takes up some of the picture on the TV, and it's quite annoying. Please help and tell me how to get rid of it.
- Beautiful picture
- No tech help
Preferred solution: Tech help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need my 65" tv factory reset
Loss of use of remote control to find digital air channels. Need help to perform a factory reset on Phillips 65-inch flat-screen TV.
User's recommendation: Start a live chat
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy Philips tv isn’t working it says channel not available
It is still not working. It stills says channel not available.
So what can I do now! I am not paying $44.00 a month!
User's recommendation: Don’t buy a Philips TV
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerThe color in my tv
My TV is less than two years and I would like for someone to help me get it clear I do not have a clear picture No
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTv issues
The WiFi switch keep turning off. The WiFi network isnt coming up at all . The tv keep turning off .
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTv won't come on
I turned the TV off one night and the next day it wouldn't come on. I have tried turning the TV off and turning it back on.
I have tried a different wall socket. The TV is only two years old. My son purchased it at Walmart. I had problems about a year ago but you guys helped me fix the issue.
Now, I don't know what to do. I will never recommend this product to anyone.
- Thumbs down
- Thumbs down
Preferred solution: Full refund
User's recommendation: Don’t buy a Philip tv
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Broken toothbrush
Company fixed the issue and I have been provided with full refund.
The company backed up their toothbrush product warranty! Very impressed with the way the topic was taken care of.
Jay A. Buerger Parker/Denver Colorado
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTv problem
My suggestion would be to either give them their money back or replace the damaged item. That is one way to handle the situation
About
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Philips is one of the largest electronics companies in the world. The company was founded in 1891 by Gerard Philips. At the present time the corporate office of the company is headquartered in the Netherlands. Philips' American headquarters is in New York City, New York.
Philips Electronics North America also maintains manufacturing plants in Danville, KY; Bath, NY; Salina, KS; Fairmont, WV and Paris, TX. The distribution centers of the company are located in Mountaintop, PA; Ontario, CA; Memphis, TN; Atlanta, GA. Philips Research has a laboratory in Briarcliff Manor, NY. Besides consumer electronics and kitchen appliances the company provides healthcare products, including Healthcare Informatics, Imaging Systems, Defibrillators, Patient Monitoring, and Diagnostic Monitoring.
Philips is ranked 501 out of 6112 in Appliances and Electronics category
USA, Canada
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