Contact Philips Customer Service
Philips Phone Numbers and Emails
Toll-Free Number:
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(866) 309-0866
Customer Service:
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(760) 918-7300Carlsbad, CA
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(770) 510-1200Philips Healthcare
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(203) 973-0200Philips North America Personal Health
Philips Emails:
How to Contact Philips Customer Service?
Most Popular Number:
| Total calls: 4 842 | Issues resolved: 85 | Last call: Apr 17, 2025 |
Philips Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Philips Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Philips is 8663090866. 89% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Philips may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Philips Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Philips is 8663090866. 89% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Philips may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Philips mainly because of product/ service, request for information and return/ replace.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Philips is indesign@philips.com. 87% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Philips Website:
Philips Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Saturday: 9:00 am - 9:00 pm (EST)
Sunday: 9:00 am - 6:00 pm (EST)
Registered Address:
Koninklijke Philips N.V.
Amstelplein 2, Amsterdam
North Holland 1096 BC
Netherlands
Locations:
Global Press Office:
P.O. Box 77900
1070 MX Amsterdam
The Netherlands
Philips North America Personal Health
1600 Summer St,
Stamford, CT 06905, US
Philips Medical Systems
501 Metroplex Dr,
Nashville, TN 37211, US
Philips Healthcare
13560 Morris Rd,
Alpharetta, GA 30004, US
San Diego
3721 Valley Centre Dr #500,
San Diego, CA 92130, US
Carlsbad
2271 Cosmos Ct,
Carlsbad, CA 92011, US
Philips Electronics Nederland B.V.
Boschdijk 525, 5621JG,
Eindhoven, the Netherlands
How Good is Philips's Customer Service?
Summary of Philips Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Philips?
Product/ Service Question:
- “Broken Tv”
- “Tv not working”
- “Smart tv not working”
Request for Information Question:
- “Tv remote question”
- “Customer support”
- “Need help with replacement remote for my Philips TV Happened”
Return/ Replace Question:
- “Remote replacement”
- “Tv want change channels”
- “Need remote replaced”
Payments and Charges Question:
- “Bad charger”
- “Paid for technical support for my TV to get it factory reset without the bottoms!!”
- “For a rebate”
Account Question:
- “Bought TV cNt get restricted profile off”
- “Password reset”
- “My tv won't take my email”
Website/ Application Question:
- “Can't download apps”
- “Installation of remote”
- “Lost my remote have an app remote”
Shipping and Delivery Question:
- “Tracking number”
- “My psp machine was delivered to wrong address”
- “I bought a TV from Walmart that was your brand but I didn't get the warranty on the TV but I only had the TV for three months and I cannot find my receipt for the TV and I want to know. Is there anything that you all could do about it.”
Activation/ Cancellation Question:
- “Cancel air channels with original TV remote”
- “Subscribe”
- “Deactivate tracker”
Staff Question:
- “Customer service”
- “Cpap is saying service required”
- “Service for Tv”
Refund Question:
- “I want a refund put back into my checking account for 5.24 of thes afternoon”
- “Refund”
- “I called regarding my TV it's not allowing us to get Netflix your company tried everything they told me to email and to take a picture of my tv. The email they gave me is not a valid email. Please send me your email so I can get my refund.”
Cards Question:
- “SD card”
- “Need my PIN number to add paramour channel to my tv”
Employment Question:
- “Thank you for your help excellent job”
Other Question:
- “Software disappear”
- “I need my 65" tv factory reset”
- “No control of TV with the original remote”
Compare Philips Customer Service To
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